Welcome to GasiQ Customer Support
Here you will find support and guidance for our products and services. Whether you have technical questions, are exploring features, or want to get more out of your GasiQ solution, from installation to operation. We are here to help. We support you with everything from systems and integrations to how the solutions are used in practice.
Explore guides, spare parts information, quick guides, video content and case stories, or contact us if you need personal assistance.
Warranty Terms
GasiQ’s warranty terms are designed to ensure high product quality and clearly defined responsibilities. We guarantee that our products meet specified technical requirements and will replace or remedy verified manufacturing defects.
Return Policy
At GasiQ, we place great emphasis on quality and delivery reliability in everything we do. Should there still be a need to return a product, we have clear procedures in place to ensure the process is handled smoothly and correctly. Below you will find our return conditions.
Shipping and Cost Responsibility Policy
To ensure a clear and efficient handling of warranty claims, we have established a policy outlining the allocation of responsibilities and the handling of shipping costs. The policy clarifies what applies from product return to final assessment, as well as how costs are managed depending on whether the claim is covered by warranty or not.
General Terms and Conditions of Sale and Delivery
Here you will find GasiQ AB’s General Terms and Conditions of Sale and Delivery. These terms apply to all quotations, order confirmations, sales and deliveries from GasiQ, unless otherwise agreed in writing. The purpose of these terms is to clarify the allocation of responsibilities, delivery conditions and commercial terms between GasiQ and our customers and partners. We recommend that you review the content before placing an order or entering into an agreement.
Do you need personal assistance?
Do you need support or want to learn how to get the most out of your solution? We are happy to assist you. Get in touch with us and we will make sure you receive the right support.